INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

DLS GRADING SCALE

Devices are thoroughly inspected and receive a grade based on cosmetic condition and functionality.

Grading scales are specific to each device category:

Smartphones and Tablets Grades

Wearables Grades

Apple Products (AirPods, AirPod Pros, HomePods, Apple TVs, and Apple Pencils) Grades

Smartphones and Tablets Grades

Here is a full breakdown of our stock grades
See FUNCTIONAL TESTING to learn what tests we run to determine our grades.

All devices have the OEM locks disabled and have been data cleared.

AA+ Grade Smartphones

Like New, Fully Functional Devices

Like-new devices from Buyer’s Remorse programs are typically returned by consumers within 14 days of purchase.

A+ Smartphones and Tablets Grades

Light Wear and Tear, Fully Functional Devices

Devices have passed all functional tests performed and may exhibit some minor cosmetic blemishes.

A Smartphones and Tablets Grades

Light Wear and Tear, Partially Functional Devices

Devices are functional but did not pass all functional tests and may exhibit some minor cosmetic blemishes.

B+ Smartphones and Tablets Grades

More Aggressive Wear and Tear, Fully Functional

Devices have passed all functional tests performed. They will exhibit more noticeable cosmetic blemishes.

B Smartphones and Tablets Grades

More Aggressive Wear and Tear, Partially Functional

The devices are functional but did not pass all functional tests. They will exhibit more noticeable cosmetic blemishes.

C Smartphones and Tablets Grades

Heavily Damaged Cosmetics, Only Key Functions Tested

Devices may exhibit damage on all surfaces and major screen issues. Only key functions tested.

INFORMATION ABOUT US

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